Shipping policy
Absolutely. Since you’re using a print-on-demand (POD) supplier, your policy should explain that products are made to order, which means processing takes longer than buying pre-made inventory.
Here’s a professional shipping policy you can customize for your website:
Shipping Policy
Thank you for shopping with us!
All of our products are made to order through our trusted print-on-demand production partners. This allows us to create each item specifically for you while reducing waste and overproduction.
Processing Time
- Orders are typically processed within 2–7 business days before they ship.
- During holidays or periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated shipping times after production:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–21 business days
Please note that these are estimated delivery times and may vary due to weather, customs, or carrier delays.
Shipping Confirmation & Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information (when available).
Multiple Shipments
If your order contains multiple items, they may arrive in separate packages depending on where they are produced.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us. We’ll work with the shipping carrier and our production partner to help resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us through our website or by email.